
![]() | Business Continuity for physical and virtual infrastructure |
![]() | Remote replication |
![]() | Remote Support: Multi-Tier Service Desk |
![]() | Continuous Data Protection |
![]() | Backup/Recovery: Symantec, Quest, and Veeam |
IT downtime can mean devastating loss for your business. Ironically, the vast majority of downtime and data loss is caused not by disasters, utility outages, or hardware failures, but by faulty administrative processes and human error.
We at DataGardens are world leaders in backup and disaster recovery technology. And yet no amount of technology can inoculate your company from all forms of downtime. Often your best first step is simply to improve data centre administration procedures. This is where DataGardens Technical Support can help.
We rigorously follow CSEC risk assessment and management methodologies. Our support staff regularly monitor the health of your core applications and infrastructure, identify risk factors, prioritize them, and take proactive measures for downtime avoidance. When downtime does occur, we execute pre-tested recovery plans to restore normal operations as quickly as possible. We then perform detailed diagnostics on the causes of the unplanned downtime. Finally, we provide incident tracking and risk management reports that keep downtime and data loss to an absolute minimum.
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