SUPPORT
DataGardens’ service and support team is committed to delivering premier support and service for its suite of products. Highly skilled technical support representatives are available to assist you with any technical, product or service-related questions regarding DataGardens’ business continuity solutions.
To best fulfill the service and support needs of our customers and partners, DataGardens is proud to offer a layered support strategy:
Platinum (Level 1)
- Software support and maintenance
- Software patches and updates on currently available releases
- Access to Technical Response Line on a 24x7 basis
Gold (Level 2)
- Software support and maintenance
- Software patches and updates on currently available releases
- Access to Technical Response Line on a 24x7 basis
Silver (Level 2)
- Software support and maintenance
- Software patches and updates currently available releases
- Access to Technical Response Line during business hours
To contact DataGardens Support, please email us: support@datagardens.com
To find out more about our Support Program, please contact us.